Allen Alpha II

Discussion in 'Fly Fishing Forum' started by Jordan Simpson, Jan 7, 2012.

  1. Evan Burck

    Evan Burck Fudge Dragon

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    Have you tried contacting myself or Justin on this topic? We're quite willing to do what we can to make situations right. No company can claim to have 100% success rate on product failure or customer satisfaction, but we work very hard at this. If we didn't have a very high customer satisfaction rate, we wouldn't be making a living. Our new lines of reels are doing very, very well for us, and we are extremely proud of them. If you're having issues with previous generation products, however, we will absolutely take care of it.

    As for your review, it wasn't approved because it was for a different product (the Alpha III). The Alpha II is a 100% completely different reel than the Alpha III(different drag, different machines, different barstock, everythying). It would not be fair to either our customers or us to have a review for a different product being displayed on the current model.

    My email: evan@allenflyfishing.com
    Justin's email: info@allenflyfishing.com
     

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