NFR Can't access site from home, any IT help appreciated.

Discussion in 'Fly Fishing Forum' started by Mike Ediger, Aug 9, 2013.

  1. Mike Ediger

    Mike Ediger Active Member

    Joined:
    Jul 10, 2004
    Messages:
    1,429
    Media:
    6
    Likes Received:
    160
    Location:
    Spokane, WA
    Well this is silly, but I am completely confused. I can't access the site from home on either ipad, ipod, or two different dell computers, yet internet is working fine on all other sites. I can take the ipad to Starbucks or any other wireless network and access WFF just fine. I also have perfect access from my office, it is just this site and just at home. I use Centurylink, and have spent more than an hour over two different phone calls and they say it is not on their end, that it is an issue with either my computers or the site.
    I seem to recall this happening a couple years ago but can't remember the outcome. Any of you IT experts have advice?
    Thanks,
    Mike
     
  2. David Dalan

    David Dalan 69°19'15.35" N 18°44'22.74" E

    Joined:
    Aug 30, 2007
    Messages:
    2,107
    Media:
    43
    Likes Received:
    850
    Location:
    Walla Walla, WA
    Random things to try...

    - Take one of your home devices and force it's primary DNS server to be 8.8.4.4 (google public). If this works, change the DNS settings for the other devices.
    - Probably already did this, but reboot everything (DSL modem, any firewalls/AP's)
     
    Mike Ediger likes this.
  3. Taxon

    Taxon Moderator Staff Member

    Joined:
    Aug 22, 2004
    Messages:
    974
    Likes Received:
    116
    Location:
    Mercer Island, WA
    Hi Mike-

    I assume you get an error message of some sort. What does the error message say exactly?
     
    Mike Ediger likes this.
  4. Mike Ediger

    Mike Ediger Active Member

    Joined:
    Jul 10, 2004
    Messages:
    1,429
    Media:
    6
    Likes Received:
    160
    Location:
    Spokane, WA
    Well stink, don't I feel like an idiot. Not sure what the problem was, but I unplugged my modem, waited 10 seconds and plugged it back in. Works as good as new. Crazy how it only affected WFF though, no other site. David I don't know what you do for a living, but your reply was more helpful than over an hour with Centurylink tech support.
    Next time, unplugging and rebooting will be my first course of action.
    Thanks,
    Mike
     
    David Dalan likes this.
  5. JesseC

    JesseC Active Member

    Joined:
    May 12, 2009
    Messages:
    2,096
    Media:
    5
    Likes Received:
    848
    Location:
    seattle, wa
    Looks like your wife is on to you and blocked the site.
     
    Mike Ediger likes this.
  6. David Dalan

    David Dalan 69°19'15.35" N 18°44'22.74" E

    Joined:
    Aug 30, 2007
    Messages:
    2,107
    Media:
    43
    Likes Received:
    850
    Location:
    Walla Walla, WA

    I actually earn my keep as an IT geek. What you had was a "home internet" classic, for some reason some of the gear loses it's mind and just needs a swift kick in the sack.

    Glad I could help :)
     
    Mike Ediger likes this.
  7. Mike Ediger

    Mike Ediger Active Member

    Joined:
    Jul 10, 2004
    Messages:
    1,429
    Media:
    6
    Likes Received:
    160
    Location:
    Spokane, WA
    Probably, I spend way to much time on here, and this just happened to be only site that didn't work. Coincidence..... I think not. There goes a week of frustration fixed in 10 seconds.
     
  8. David Dalan

    David Dalan 69°19'15.35" N 18°44'22.74" E

    Joined:
    Aug 30, 2007
    Messages:
    2,107
    Media:
    43
    Likes Received:
    850
    Location:
    Walla Walla, WA

    LOL :)
     
  9. Jerry Daschofsky

    Jerry Daschofsky Moderator Staff Member

    Joined:
    Feb 26, 2003
    Messages:
    8,006
    Media:
    453
    Likes Received:
    776
    Location:
    Graham, WA, USA.
    Home Page:
    No, what happens is somehow your IP gets banned. Not sure how. It's been happening a lot lately. I was even banned. But it's your home IP that's banned for some reason. I could use my cell phone as long as I WAS NOT using the wireless router. If I was accessing through 3G/4G I had access. If my phone auto connected to the home wireless I couldn't access. Chris is innundated right now, and think he's the only one who can fix that problem. But it's not just you.
     
  10. Mike Ediger

    Mike Ediger Active Member

    Joined:
    Jul 10, 2004
    Messages:
    1,429
    Media:
    6
    Likes Received:
    160
    Location:
    Spokane, WA
    I wasn't buying my wife's denials.....so she thanks you for letting her off the hook.
     
  11. Jack Devlin

    Jack Devlin Active Member

    Joined:
    Oct 16, 2011
    Messages:
    1,257
    Likes Received:
    1,065
    Location:
    Western Washington, Puget Sound area
    THis happens to me every once and a while. I just change my IP address and everything works fine.
    Unplug ( un-power) your cable/dsl/modem and disconnect the incoming tel line. Wait say 5 minutes and re-connect. You should have a new IP.
    Jack
     
  12. Jim Speaker

    Jim Speaker Active Member

    Joined:
    Sep 21, 2005
    Messages:
    2,217
    Likes Received:
    519
    Location:
    Mill Creek, WA
    Home Page:
    That's what happened with me recently.

    Definitely a plus knowing it's an IP banning.

    For me however my IP was sticky on my home network so rebooting stuff even releasing the external IP was resulting in the same IP address.

    I'd tether my home machine to my iPhone running LTE temporarily while I fed my addiction on this site.

    Eventually my lease expired on the IP and it resolved itself.

    Hth
     
  13. Jerry Daschofsky

    Jerry Daschofsky Moderator Staff Member

    Joined:
    Feb 26, 2003
    Messages:
    8,006
    Media:
    453
    Likes Received:
    776
    Location:
    Graham, WA, USA.
    Home Page:
    Thanks for that info. I'll tell people that from now on to try that first.
     
  14. Jack Devlin

    Jack Devlin Active Member

    Joined:
    Oct 16, 2011
    Messages:
    1,257
    Likes Received:
    1,065
    Location:
    Western Washington, Puget Sound area
  15. Daryle Holmstrom

    Daryle Holmstrom retiredfishak

    Joined:
    Jun 22, 2005
    Messages:
    2,572
    Media:
    173
    Likes Received:
    103
    Location:
    Mount Vernon, WA
    I hooked my router and modem to a separate surge protector, every morning I shut it down for a couple of minutes, no issues since
     
    Mike Ediger likes this.
  16. Mike Ediger

    Mike Ediger Active Member

    Joined:
    Jul 10, 2004
    Messages:
    1,429
    Media:
    6
    Likes Received:
    160
    Location:
    Spokane, WA
    This is a great idea. I literally just unplugged my router, counted to 10, plugged it back in, and I was back in business. Ticked that it took me a week to do it.
     
  17. DennisE

    DennisE Topwater and tying.

    Joined:
    Mar 12, 2011
    Messages:
    349
    Likes Received:
    75
    Location:
    Tacoma, Washington
    I work in IT, too. Another thing that sometimes happens is a little "name server" confusion on your system. I don't know how you'd do it on a "pad", but on a PC go to the command prompt (cmd, or DOS window) and run "ipconfig /flushdns". This will flush the DNS cache on your local system and may free up access to some problematic sites.
     
  18. Daryle Holmstrom

    Daryle Holmstrom retiredfishak

    Joined:
    Jun 22, 2005
    Messages:
    2,572
    Media:
    173
    Likes Received:
    103
    Location:
    Mount Vernon, WA
    When Wifey puter goes down just reboot, crap a joke is coming
     
  19. Old Man

    Old Man Just an Old Man

    Joined:
    Jan 1, 2002
    Messages:
    22,390
    Media:
    29
    Likes Received:
    1,921
    Location:
    In a comfortable chair
    What in the hell are all of you talking about. I've been in the dark from the beginning here. It sucks to be computer DUMB. Whats an IP address??
     
  20. jaybo41

    jaybo41 Member

    Joined:
    Aug 19, 2011
    Messages:
    103
    Likes Received:
    9
    Location:
    Eastern Great Lakes
    Same thing happened to me, I apparently had an IP ban here and was only able to log in with 3G/4G service. Jerry and Chris helped get me going again--thanks guys!

    Maybe this post would be a good sticky since it seems to happen often enough to cause extra work for the mods? I'm pretty well versed with technology, or so I thought until reading this. I had no idea that I might be able to change my IP by simply unplugging my modem/router for a while.
     

Share This Page