On January 31st I visited the North Fork Outdoors display at the Puyallup Sportsman Show. I was interested in the Outlaw Renegade. This inflatable is a "U" shaped frameless boat. Its advantages are light weight and easy assembly. However, I was concerned about the built-in Water Master type oar system. I planned doing Class III and IV waters such as the lower Deschutes. Dave assured me that the boat had a Class V rating and that I should place an order and "lock in" the Show price. He said I could think it over for a week. I placed an order with accessories for $1268. I had a "7 day right of refusal" notation placed on the order form. After thinking it over, I could not get past my concern about the oar system and decided to check out frame boats thinking that I could apply better control with the oars in heavy water. On February 5th I called Dave and cancelled my order. Time passed....... in fact about 2 months passed when a box was delivered to my door from North Fork Outdoors. I refused delivery and the box was returned. I checked my VISA statement. Sure enough about 2 weeks earlier I had been charged $1268. I called NFO and Dave said he "did not know how that could have happened". I asked for a refund on my VISA. He said he would not credit my VISA but would send me a check that I would receive "in a day or two". Well here is where it gets interesting! Yes, you guested it, over a week later, NO CHECK. The following week I emailed NFO and asked for my money. No response from NFO. Again the next week I emailed NFO and asked for my money. Again no response from NFO. On April 19th I called NFO and Dave said he had mailed the check and did not know why I had not received it. He said he would find out what happened and would call me back that afternoon. No call back received. Two phone calls, two emails, two months, NO MONEY. I am now talking to the VISA people. Lessons learned.... so far: You have 60 days from the date of the transaction to file a complaint with your credit card company. The card company will investigate and it can take take up to 6 to 8 weeks for them to resolve the dispute. NFO does not have to credit your card, they have the legal right to issue you a check. I don't know what kind of fix I would be in if I had used a debit card.