Dave Scadden Pontoon Boats, proper business practice? You be the judge!

For what it's worth. I had never dealt with Dave or NFO before so I can't comment on past practices. However, I called Dave last Friday, ordered a Rampage, fins, bag, and motor mount and it showed up on Tuesday afternoon as promised. No issues, no missing parts. Looks like an awesome boat and I can't wait to get it out and try it. I certainly will do business with Dave and NFO again.

The beginnings of my relationship with NFO were a bit rocky, and I admit my impatience added to the stress level.

That said, Dave has taken TERRIFIC care of me since those beginning stumbles, with some of the BEST customer service I have ever had. For instance, my Rampage developed a leak. I was not able to locate it in spite of having gone over it repeatedly with soapy water. I decided I was going to have to send it in for repair and emailed Dave about it. His response came the next morning... he said he had issued a UPS call tag, and could I please box up the boat (without any accessories) and UPS would pick it up the next morning. They did, NFO had the boat for one day and fixed the leak (it was a small hole down inside a crease) and sent it back the same day. Two days later I had the boat back, NO CHARGE. They paid shipping both ways and did the repair for free.

That's just one example of several great experiences with them (specifically with Dave himself) since the initial bumps in the road.

That's great to hear. Any idea if those Carlise Lightspeed oars you got might be available in a 3 piece configuration? A buddy of mine got a 3 piece oar for his Cardiac Canyon, but I don't see them on their website.

The website is way behind reality. You would need to call Dave about the oars, sorry!

Gary, I'm betting you'll enjoy your Rampage as much as I have enjoyed mine. It's a very cool boat. BTW, getting it into the rolling duffel can be a challenge until you know exactly how to fold it. Luckily, Dave recorded a video that is on youtube and shows exactly how. If you do it that way, it fits easily.