I should also ad, I treat everyone the way I wanted to be treated. And yes, there are times I need that swift kick in the head. Again, it's not always plain as black and white. Especially where the transactions were done. If the guy in question (per location) is in the military and doing pre deployment training, he may be away from the computer (and his home) for a few days. So before we start kicking his ass, may want to wait a couple days. Then slay him.