help the victims I have to disagree. Internet commerce is competing with mom-and-pop commerce, but isn't dooming it. Half of all fly shops I've been in had an attitude problem with their employees, and Kaufman's was one of them. A recession hits and the average joe that hasn't gotten a raise in 3 years isn't going to go out of his way to support a mom and pop that either ignores him or tries to up sell him whenever he walks in the door. He's going to get a deal online or call an out of the way store that will give him customer service. I see shops that have been around for 30 years still going strong while others are going under, there's a reason customers are supporting one but not the other.