You know I just got my Assault XX. Noticed I had a stripped oar lock and called NFO. Explained my problem to Derek and recieved my replacement by UPS in 4 days . It came to Victoria BC Canada from Ogden Utah USA . I think that's great Service. Maybe we Canadians are just sooo polite as everyone says. It obviously works.LOL
James is one of the most polite and honorable gentlemen I've met in my program. So to see him get this riled up means he feels dishonored. Having worked with him for over a year now and have the highest regards for this man and soldier. I would guaranty it's nothing he did (except not listening to my advice lol)
And before you say otherwise even honorable men will get angry when they feel they are being wronged.
Yes there are two parts to every story. I have the email traffic from the original deal till now showing the entire transaction. Mr Scadden has personally apologized to me when I met with him in person during the Puyallup WA Fishing Expo. He has admitted he was wrong!!!
emails are wonderful aren't they. I am just saying, some have had no problem with NFO service and some have.