The new Outlaw series uses a nonstandard filler valve made by BRAVO in Italy. It is a nice enough valve in operation, but parts are a real problem, since few people use these valves other than NFO, near as I can tell. On my boat I managed to pull one of the valve cap retainer strings (hereafter known as VCRS) out of one of the forward valve bodies while I was unpacking the boat for the first time. Scadden was no help at all in getting the problem taken care of, he told me to use a fly tying bobbin threader to snake the string back through the hole in the body valve. Problem is, the body valve is screwed down so tight against the tube material that you can't get anything even as small as a bobbin threader through there. The valve body has to be unscrewed, then you can re-thread the string and retighten the valve body. There are lots of tools around to disassemble the standard Halkey-Roberts and Summit valves that look so similar, but when I asked NFO they said the sizing on the Bravo valves is different enough that the production tools won't work... so NFO makes their own. I ordered one from them for five bucks, and although it does fit the valve (I haven't yet tried to unscrew it), it looks like someone took a short length of PVC and took it out to the back porch and whittled it down while sucking on a corncob pipe. This is the tool: These are the valve caps with string attached: It takes very little force to pull the VCRS free. It is held in place by a single overhead knot with no tag end, so tug and the knot comes untiled, and the cap is no longer teathered. If you take a string and tie a single overhand knot in it and tighten it well, the protruding tag end will make the knot withstand a large amount of force before coming untied. But if you cut the tag end off close to the knot it will take very little force to untie, and that is the case here. In one of the pics above you can see that the knot is tied, then pulled up into a recess in the cap, and then the tag end is cut off. You can also see on the other end that the knot has come untied. This has now happened on three of my five valves, and I have managed to lose two of the caps as a result. I wrote to NFO three times about this explaining the problem and asking for replacement valve caps and strings, as I really can't use the boat without them. I further stated I believe this is a design / workmanship defect because of the way the knot is trimmed. I have had zero response from NFO. I am pretty sick of dealing with them at this point, they really don't seem to care at all about QA or customer service. Anyone know of an actual company that has Customer Service and can supply parts that can supply these valve caps? NRS and the other big suppliers don't have anything.