I have two Allen reels, and neither has caused me any trouble. On my first trip out with a brand-new Kraken 3 on my switch rod I hooked a chrome-bright 14 lb. steelhead buck, an exceptionally strong fish that would have put any reel to the test. The Kraken handled it easily. Through several blistering runs the drag remained smooth. It remains to be seen how well the reel will last, but I've seen much more expensive reels fail. My partner's Lamson literally fell apart while he was fighting a fish, and the drag on my Nautilus failed to the point where the spool was wobbling all over the place. The repairman who fixed it told me that drag failures on Nautilus's are not uncommon. So maybe we ought to be a bit more understanding of a newer company and their efforts to perfect their products?