I moved here earlier this summer from Nebraska where the closest thing we have to a fly shop is a wall at Cabela's with a few items on it and a clerk who probably never held a fly rod outside the store. I stopped in at Confluence Fly Shop in Bellingham last week looking for a Rio Outbound Short head. They were out at the time but were supposed to get some in from Fed Ex in the afternoon. Scott and Ed set up a new reel for me with backing and running line and said to stop in after lunch and they would have it ready. The line did not come in so Scott offered to sell me his at a nice discount. I decided to wait for a new line and they shipped it to me later in the week at the shop's expense. Thanks guys for the great personal service. I also picked up some tying material while I was at the store. I will be back.