I have 3 Loop Evotec reels. A 7-9, an 8-12, and a 9-13. These are very good salt water reels what with the sealed drag and everything else being sealed away. But here is the problem, my 8-12 Drag is shot. I sent it into the Loop USA over two months ago. I have been in contact with them, and they tried to help but the Loop factory in Sweden does not return the emails. Loop USA ended up sending my piece of junk to a guy in OR name Bill Archileta. I just got an email from Bill telling me he does not think he can help me. Seems Bill has been trying to get spare parts from Loop for over a year now. Loop Sweden just does not seem to care. The reel needs 4 pieces of the drag system. They could not cost more then $50.00 for all 4 parts. So because Loop Sweden will not help anyone it seems I end up with a worthless piece of crap when I should have a nice smooth $500 reel. I'm sorry for the rant but I just wanted everyone out there that I could reach to stay away from Loop products, because if they ware out your SOL.