I recently broke a One blank that I built with REC guides for saltwater use: super sweet rod. The new online warranty system promises a faster turnaround and a $10 flat shipping fee with a print your own label, plus the $50 repair fee (I think there's some definite profit in there on a blank warranty but that's my choice to put saltwater components on saltwater rods.) I fill out the online form, it clearly indicates a charge of $10 for the shipping plus $50 repair fee. I hit submit and get a receipt for the $50 repair fee and a $15 shipping fee! That's a 50% jack up in the shipping costs. To make the situation EVEN worse, I do not get the option to print a shipping label. I check my email and there's a receipt for the $15 shipping fee but again NO label. I think SAGE just stole $15 from me! WTF!