I wanted to start a new thread for this, to pass on the exceptional customer service I received from Korkers. My Chromes "blew up" after using them only 13 times. I called them up and talked with a gentleman named Ari. He asked for pictures, told me for a small up grade free, they'd send me new KGB's. I was 3 months past the warranty date for the Chromes. The only hard part... I had to send my blown up Chromes in yesterday - whoop-t-do , cost me $11. WOW! They should be here by early next week. P.S. Jmills, you were spot on.