First off, they have good prices and good bundling deals and if you're OK with waiting for weeks and being lied to, then go for it. As a disclaimer, when this shop was reccomended to me as a source for a rod, I was told specifically, "I waited a month to get my stuff, but they have good prices". I knew what I was getting into. Luckily, I didn't need my stuff asap, but really, it's beyond ridiculous that in this day and age an on line retailer could be so bad and still be in existence. I emailed them on 8/02 and asked specifically, do you have this rod and line in stock? Got a reply that evening that yes, it was in stock and we look forward to serving you. Cool. They offered next day free shipping, looked good. Next morning I fill out the on line order form for rod and line and pay. Several days go by, nothing. No delivery, no tracking number, no confirmation of order. But money taken. So, I call. The guy who answered the phone remarked quickly how they sell so many rods so quickly that the rod I was quoted as being in stock must have been sold before I placed my order (right..... Bullshit #1). Then when asked about the rest of the order (line, a couple of leaders and some tippet) he said "Huh, someone seems to have marked it as do not ship partial order". Bullshit #2. He told me the rod would be drop shipped directly from the manufacturer (which must be the sales MO in the first place) and that the balance of my order would go out that day (bullshit #3, that was a thursday, they shipped it on the following tuesday). The backordered rod showed up a day before the line did. And when the line did show up, today, 13 days after placing the order, it was the wrong freakin line. When I had Mr Customer Service on the phone the week prior, I clarified. "It's this line, a specialty line, in this exact configuration" (gave him head length and grain weight configurations and everything). "Yep, I got it, no problem, it will go out today". So when I call today and get some other guy on the phone he was very clinical about it. No appologies, no concern over the ridiculous length of time I've waited, just a very simple "I'll ship out the correct line, you'll get it next week". Don't bother folks, they suck big time. There are better places to spend your money. The only reason I went looking on line in the first place is because there isn't a fly shop within a two hour drive of me that carries the rod I wanted. I'm not really unhappy that I have to wait, as I was told when referred that it could be dicey, but it's really so ridiculous that I had to share my experience. I've never had such crappy service.