I am glad to hear that Winston stepped up. That is really good. It appears many companies go through this...not just the flyfishin’ industry. I forgot to mention them as a worst service company...about 8 years ago. I have 2 Winston rods. A client of mine bought a used Winston (not original owner)...the repair cost for a single-hander was $350. I called and asked them to look out for my client. “lady” was rude. I actually sent them 2 dirty Winston hats back with a polite; but, not so pleasant note. Told them I would never buy or recommend another Winston product. EdI just went thru a repair/replacement with Winston, sharing their name because they held up their end of the bargain from way back when. After sending them the broken rod, they told me the day they got the rod that they couldn't repair it, but could offer any of their lineup (except Air 2 which had just been released) as a replacement at no cost. I was expecting to have to pay (like some of the others who've changed their warranty policy), but after letting them know which rod I was looking for, they sent off a brand new Alpha + next day (and they paid for the 2 day shipping back to me). Turn around time was under 2 weeks. Thumbs up for Winston.