NFR $*ck You USPS

bigdood

fishing hack
#31
USPS has priority flat rate shipping tubes - they're actually triangular boxes, they're free (with the priority shipping service) you just have to ask for them at the counter.. I"ve shipped rods in them, from cheap redingtons to custom Kabutos, of course within their own tubes.
Whoa, had never seen those! Cool stuff.
 

Vladimir Steblina

Retired Forester...now fishing instead of working
#33
i'd buy insurance anything worth more than $100.00. It may cost me 5 bucks more, but is good to have when shit like this happens.

I find it odd everytime I ship something that whatever company I ship with strongly recommends shipping insurance. For which, I pay extra!!

Those companies are suppose to deliver the product in one piece. They feel they are so incompetent that they want YOU to insure the shipment against THEIR incompetence??? Yeah, I want to do business with firms like that.

It is like going out to lunch and being told that for an extra $5 they wash the vegetables and prepare your food in such a manner that you will not get sick. I am sure that business model would not survive for long.
 

Jerry Daschofsky

Moderator
Staff member
#34
You most likely packaged your rod better than manufacturers package there own rods. I call bull shit on this whole thing. If it were me. I would remove my financial information off of PayPal, OR if you can not do that because pay pal has already locked that up, go to your bank, and close that account and simply reopen a different account with a new number. Also when you close that account tell them that it is due to possible fraud and you want all debits, and credits blocked on it. I would fight this hard.
I find it odd everytime I ship something that whatever company I ship with strongly recommends shipping insurance. For which, I pay extra!!

Those companies are suppose to deliver the product in one piece. They feel they are so incompetent that they want YOU to insure the shipment against THEIR incompetence??? Yeah, I want to do business with firms like that.

It is like going out to lunch and being told that for an extra $5 they wash the vegetables and prepare your food in such a manner that you will not get sick. I am sure that business model would not survive for long.
Ok, kill two birds with one stone.

First off, it does happen. And all the rods I've received directly from the manufacturer in the hard tubes with soft case around it (like the sage DS, and many of the other companies have) ALL have been inside corrugated boxes (unless it was a break that was being fixed). Now, if you're talking buying from a secondary (like a flyshop), that's different how they're packed. I bet that almost all of you (including flyshop owners) I bet I see more rod tubes go through my hands then you do. Guess what? Most are tubes inside of tubes (or some sort of cardboard or corrugated tube). Only few I see shipped directly in a rod tube ONLY are ones sold by private sellers.

Onto insurance. It's not incompetance on the shipping companies fault why they're pushing insurance, it's knowing that others around are improperly packaging their products. I had the misfortune to deliver someones mower deck (yes, full sized 48" wide mower deck) that was simply tossed into a box and had a few straps put around it. If you're sending LTL ona skid, fine. But sending via any small parcel company (that's Fedex, UPS, and DHL), chances are it won't be as pretty of box on the delivery side. Guess what happens when that deck starts bouncing around in the box while in transit? Punctures through and can damage OTHER boxes. And no, we can't go through every box. Especially when they load trailers full at a dock. Can't scan every one. I've been in the business long enough to know what does and doesn't happen. I'll admit, there is one carrier who really doesn't care about the product as much. They say they do, but watching them handle them, eh not so much. But the majority of the carriers out there do care to an extent. Some more then others. Usually it's a few bad eggs (as in delivery drivers) that make the rest look bad.

By the way, those who want to knock union workers as "bottom of the barrel". The most productive delivery company out there for profits and stops per car and stops per hour is also the biggest Union based company out there. So please tell me how the bottom of the barrel is Union? Yes, I'm talking UPS. And yes, if you saw what our trucks looked like each day, stops we do each day, and pieces per stop we do in the amount of time we do it, most of you would shake your heads in disbelief. I deliver as many stops and packages by myself in same area as all my competitors (outside USPS, they're a different company all together) combined pretty much.
 

Josh

dead in the water
#35
Shipping companies could easily offer shipping with included insurance for whatever value, as long as everyone wanted to pay much much higher shipping rates.

But of course, those complaining here about insurance would probably complain just as loudly at those prices.

Like everything, the randomness of life and the low effort of some people in the world will bite you in the ass once in a while. You either pays you money or you takes you chances.
 
#36
So i decided to sell my switch rod combo which never got used anymore.

I sent the item on on 8/16 and it arrived in Rocklin, CA on the 19th. it sat at the post office till the 26th.

The gentlemen i sold to has opened a case that the rod was shattered inside the rod tube.

so in a nutshell, i sold rod, rod gets sents via usps, Guy receives rod, rod is fucked beyond all belief, now i have to refund him the money, now i get a broken rod back and cant use the funds to purchase my new galvan i was supposed to pay for.

No lube and Definitely butt hurt
I had a bad dealing with them early this month also, and now in the middle of an insurance claim. I basically received an empty tube...just sucks things like this happen, and then you receive terrible customer service when you inquiry about what to do. I got pulled in circles by customer service reps who didnt know their companies policies. Just hoping to have my money back shortly...good luck with getting the repair, thats definitely a bummer.
 

Jerry Daschofsky

Moderator
Staff member
#37
Shipping companies could easily offer shipping with included insurance for whatever value, as long as everyone wanted to pay much much higher shipping rates.

But of course, those complaining here about insurance would probably complain just as loudly at those prices.

Like everything, the randomness of life and the low effort of some people in the world will bite you in the ass once in a while. You either pays you money or you takes you chances.
Actually, a lot give free insurance. UPS offers the first $100 free. But like anything, people bitch AFTER they NEED it and didn't PAY for it. ;)
 

Kent Lufkin

Remember when you could remember everything?
#40
In our third business, we ship product all over the US in everything from 1 pound Tyvec envelopes to 50 pound boxes. I'd guess 95% of our shipping is via UPS with the balance by USPS. YTD, we've shipped over 300 pieces, an average of 2 pieces per business day.

Based on the bitter complaints above, we should be experiencing enormous claim rates due to the incompetence or negligence of both carriers.

In fact, we've had exactly ZERO damage claims, not just this year, but going all the way back to fall 2011 when we started the business. My strong suspicion is that spending the time and effort to package shipments to provide reasonable protection to the contents is what makes the difference.

K
 
#41
How does one section of a four peice rod get shattered in the middle without damage to the tube? Sounds like bull to me. Did I miss the part where the buyer told you the tube was damaged or retaped?
 

Lugan

Joe Streamer
#42
In my second business, we ship product all over the US in everything from 1 pound Tyvec envelopes to 50 pound boxes. I'd guess 95% of our shipping is via UPS with the balance by USPS. YTD, we've shipped over 300 pieces, an average of 2 pieces per business day.

Based on the bitter complaints above, we should be experiencing enormous claim rates due to the incompetence or negligence of both carriers.

In fact, we've had exactly ZERO damage claims, not just this year, but going back to fall 2011. My strong suspicion is that a packing quality and effort makes all the difference.

K
This has been my experience as well. I occasionally say how amazed I am that all this stuff moves around the world with such low error rates.
 

Jerry Daschofsky

Moderator
Staff member
#43
How does one section of a four peice rod get shattered in the middle without damage to the tube? Sounds like bull to me. Did I miss the part where the buyer told you the tube was damaged or retaped?
Very true. I would love to see what the packaging looks like. If it was shattered by being jolted in tube and being only piece open to slip through the bubble wrap, it would've left an inprint/hole in the cloth that wouldn't go away.
 
E

Evan Virnoche

Guest
#45
It was in the stock st croix rod tube wrapped a shit to in bubbly wrap. I am positi e the rod was banged on the bottom and split with the. Free movemwnt inside the rod tube
 

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